Heal — Plan

Healthcare as an industry continues to move aggressively toward models that financially incentivize providers (hospitals, doctors, etc.) to improve the health of populations. Many of the core elements of our clinical plan aim to address these trends by expanding risk-based care and concurrently enhancing UC Irvine Health’s strengths in complex care.

Three of UC Irvine Health’s strategic plan aspirations — Population Health Management, Complex Care Leader and Patient Care Excellence — have strong foundations in the “Heal” part of our mission. Below are eight (8) goals and seven (7) strategies to achieve them in fiscal 2017 and 2018.

All highlighted strategies are currently active.

Goal 1

Achieve integration of the clinical enterprise.

Strategy:

  • Achieve clinical integration — Develop economic and operational models that integrate and align strategic decision-making within the faculty as well as between the faculty, UC Irvine Medical Center and the rest of the UC Irvine Health clinical enterprise.

Goal 2

Be the destination provider for distinctive service lines.

Strategies:

  • Invest strategically in clinical programs — Identify clinical programs for strategic investment and growth based on current and potential future strengths.
  • Expand service-line management — Enhance and potentially expand our service-line management structure to focus on growth, clinical and financial performance, and patient experience.
  • Enhance physician communication — Enhance communication and reinforce relationships with community primary care providers (PCPs) as well as community specialists to strengthen referral sources for tertiary and quaternary services.
  • Redefine our value proposition — Redefine the UC Irvine Health value proposition to payers, referring physicians and patients.

Goal 3

Ensure appropriate and adequate access to care.

Strategy:

  • Ensure appropriate capacity — Maximize existing inpatient and ambulatory care capacity and secure additional capacity as appropriate.

Goal 4

Create a competitive patient-centric ambulatory network.

Strategy:

  • Develop a high-value, integrated ambulatory care network — Establish high-value, cost-effective ambulatory healthcare locations in key geographic areas.

Goal 5

Provide unparalleled quality and value to our patients and healthcare purchasers.

Strategies:

  • Operational transformation — Implement a plan to transform clinical care and costs that improves efficiency and reduces the overall cost of care.
  • Advance quality, patient safety and satisfaction —Improve quality and safety performance with a focus on moving toward value-based reimbursement. Cultivate loyal relationships with consumers and patients through exceptional patient experiences.
  • Integrate IT systems — Implement Epic successfully and integrate disparate IT systems.
  • Improve clinical protocols — Strengthen best-practice clinical protocols using clearly defined goals and incentives for clinical outcomes.

Goal 6

Integrate education activities with basic, clinical and translational research to enhance the clinical mission and provide the most advanced, innovative care options.

Strategies:

  • Improve clinical and research collaboration — Identify collaboration opportunities by establishing forums to enable research leadership to partner with clinical service leaders.
  • Enhance University of California collaborations — Enhance collaboration with other UC medical centers in the areas of patient care, education and research.
  • Develop inter-professional education — Capitalize on inter-professional education opportunities with UC Irvine to provide the best possible clinical care and patient experience.

Goal 7

Create and implement competencies to manage our patient populations.

Strategies:

  • Increase collaboration across the health sciences — Engage with the School of Nursing, the Department of Pharmaceutical Sciences and the Program in Public Health to enhance our population health management systems and practices.
  • Advance population health delivery models — Ensure that our healthcare delivery models can support the comprehensive needs of our patient populations from primary through quaternary care.
  • Develop global risk competencies — Develop expertise in managing global risk for patient populations. This should include tools to coordinate, competencies in contracting and risk management, and capabilities in analytics and information technology.

Goal 8

Reduce health disparities of underserved populations.

Strategies:

  • Collaborate to aid underserved populations — Collaborate across UC Irvine health sciences to develop models that address healthcare needs of underserved populations both clinically and geographically.
  • Leverage our family health center experience — Leverage experiences at our federally qualified health centers (FQHCs) in Anaheim and Santa Ana to enhance healthcare delivery models in support of population health.
  • Address health disparities — Partner with other health systems and community resources to address health disparities within our communities.